Digital Network

ATMonitor Venommedia Cooconnect
Home > News > CRM

RFP News

SmarTone-Vodafone Renews Contract with Convergys
Published on Nov 17, 2010

SmarTone-Vodafone, a provider of total telecommunications services in Hong Kong and Macau, has upgraded to the next-generation of Convergys Rating and Billing Manager Smart App from Convergys Corporation. The two companies also signed a five-year service contract for the solution.

Already an existing Convergys client, SmarTone-Vodafone completed deployment of its upgraded Convergys Rating and Billing Manager in September 2010. Convergys Rating and Billing Manager is helping SmarTone-Vodafone drive customer loyalty through the launch of creative new services, such as mobile broadband and fixed mobile convergence. With Convergys Rating and Billing Manager, SmarTone-Vodafone can also provide real-time billing authorization for postpaid subscribers and speed pricing offers quickly and efficiently to market in a very competitive environment.

“Convergys’ successful relationship with SmarTone-Vodafone continues with this upgrade of our Rating and Billing Manager, which will enable our client to further differentiate itself in the competitive markets of Hong Kong and Macau,” said Choon Seng Tan, Vice President and Managing Director for Convergys in Asia Pacific. “Convergys supports SmarTone-Vodafone’s focused approach to enhancing customer loyalty and retention through real-time communication and new services.” ***

Mandate details
Provider Convergys Corporation
Client SmarTone-Vodafone
Mandate value Undisclosed

Product type: Cash Management | Communications | Connectivity | CRM | CRM General Software | Data | Document Management | HR | Needs Analysis / Sales Illustrations | Reporting

0 comments Post Comment plus

On our website you can find 6000 products from 3157 companies
Announce your products/ services on! Listing Costs $250 per/year Get listed today!

Featured Vendor

PriceMetrix Inc.

Logo PriceMetrix is a software firm that helps retail wealth management firms and their advisors optimize selling efforts, manage clients, identify growth opportunit ...

Version Control

FRSGlobal − Front Runner in Risk Mgmt and Regulatory Reporting


Steve Husk, CEO of FRSGlobal, discusses the factors financial institutions are faced with in order to equip themselves against the current regulatory environment.

View ISSUE >>
Research Paper

Sponsored Vendors

Don't miss out!

We're constantly updating with the latest news and research from hundreds of leading technology vendors.

Sign Up to our e-mail alert service to stay up to date.