RFP News

Published on Nov 12, 2010

CSC licensed its Exceed Billing software to Shelter Mutual Insurance Company of Columbia, Mo., to boost the cost-effectiveness of its billing services to insurance customers in more than a dozen Midwestern and Southern states.

Under the 11-year agreement, Shelter Insurance will implement Exceed Billing, Exceed Disbursements and Exceed Financial Integrator for all lines of business, including life insurance, as well as personal and commercial property and casualty (P&C;) insurance.

Shelter Insurance chose Exceed Billing to replace an existing P&C; legacy system and will integrate it with multiple policy administration systems, including CSC’s CyberLife software for life insurance administration. Built on an open, service-oriented architecture, Exceed Billing is a scalable, automated, real-time billing system that processes all bill types and lines of business and can interface with any policy administration system regardless of platform.

Yvette Gonzales, chief information officer at Shelter Insurance:

“We were seeking a modern, enterprise-wide billing solution that could interface with our existing systems to streamline internal processes and lower operating costs. Exceed Billing, a function-rich, configurable and scalable solution, will enable us to roll out new billing plans quickly and cost-effectively for all our lines of business.”

Jeffery Schwalk, president of CSC’s Property and Casualty Insurance Division:

“Billing is an insurance company’s most frequent touch point with its customers and one of the most important ways a carrier can distinguish itself in the market. Exceed Billing allows carriers to quote and process new customer inquiries within seconds to speed decision-making and responsiveness and, therefore, ultimately boost customer service.” *

Source: Business Wire

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