RFP News

Published on Nov 09, 2010

PayPal announced that it will expand its consumer protection for shoppers across the Asia Pacific region just in time for the busy holiday shopping season when they make purchases at any of the 8 million merchants worldwide that accept PayPal. Starting this month, the enhanced PayPal Buyer Protection policy now protects shoppers across the region if they receive an item(1) that is significantly different than described by a merchant. This new layer of safety strengthens PayPal’s current protection for shoppers across the region when they do not receive the item* they purchased using PayPal.

“Since we launched our original Buyer Protection policy in June, Asian consumers have been much more comfortable with shopping online and they have increased their purchases using PayPal over the past 5 months. We value the trust that over 16 million PayPal users across the region place in us and our Buyer Protection Policy for a safer online shopping experience,” said Nimish Dwivedi, Regional Head of Marketing, PayPal Asia Pacific.

Commenting on the upcoming holiday shopping season, Nimish said, “We’re excited to expand our successful Buyer Protection policy to give Asian shoppers greater peace of mind when they shop for holiday gifts at this time of the year. We are also launching a new online shopping site for our users across the region called PayPal Plaza that offers exclusive deals and free shipping(2) from merchants across the region. With greater consumer protection and more savings for Asian consumers, shopping online this holiday season with PayPal is even safer and more rewarding.”**

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1 For eligible items.
2 Subject to participating merchant terms and conditions. The free shipping promotion is provided by the participating merchants and their preferred shipping partner, not by PayPal.

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