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Industry Heavy Hitters Join the Forum Keynote Line-up for TM Forum’s Management World 2011
Published on Feb 24, 2011

Adding to the already impressive line-up of heavy-hitting speakers for the esteemed Keynote Perspectives program, TM Forum today unveiled even more industry leaders to headline its flagship conference, Management World 2011 (May 23-26, 2011; Convention Center Dublin, Ireland).

The brand-new Forum Keynotes sessions kick-off a service provider-driven agenda and feature some of communication’s most well-known leaders including senior executives from Reliance Communications, Telstra, and Verizon.

TM Forum’s Management World 2011 unwraps the innovation revolution facing the communications industry with six conference Summits across three focused Forums. The new Forum Keynotes sessions connect the themes covered in the Keynote Perspectives program with the topics that are covered in the main conference agenda, which is now available online. With service provider representation on 97 percent of all sessions and more than 165 total speakers representing 145+ companies, the combination of Keynote Perspectives, Forum Keynotes, and six parallel Summits delivers the most comprehensive view of the communications revolution and how it will impact business in the future.

The Delivering Agile IT and Operations Forum is comprised of the Strategies for IT and Operational Excellence Summit and Implementing IT and Operational Excellence Summit. Forum Keynote speakers include:

• Alpna Doshi, CIO, Reliance Communications Group and CEO, Reliance Technical Services

• Fari Ebrahimi, SVP & Chief Information Officer, Verizon Services Operations

• Michael Lawrey, Executive Director Architecture, Online and Media, Telstra Operations

The Driving Business Innovation Forum is comprised of the Next Steps in Cloud Service Summit and the Enabling Service Innovation Summit. Forum Keynote speakers include:

• Michael O’Hara, Chief Marketing Officer, GSMA

• Panel discussion “Broadband Business Models – Who Pays for the Infrastructure?” featuring speakers from Cisco Systems, Ciptex, and Accenture

• Panel discussion “How Communications Providers Will Win in the Cloud” with speakers from Outsourcery, Portugal Telecom, Parallels, and the CEO of FonYou Telecom.

The Managing Revenues and Customer Experience Forum is comprised of the Optimizing Customer Experience Summit and the End-to-End Revenue Management Summit. Forum Keynote speakers include:

• “Billing Transformation Delivered – Cultural Engagement at Virgin Media” featuring speakers from Virgin Media

• Panel discussion “The Killing of Billing” featuring speakers from Volubill, Cerillion Technologies, and Redknee.***

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