RFP News

Published on Nov 08, 2010

3i Infotech, a global information technology and business process outsourcing (BPO) company, announced the launch of a Global Billing and Payments Center of Excellence (CoE), leveraging the company’s deep domain expertise and global resources to best serve companies interested in optimising the entire lifecycle of their billing and remittance processes.

CoE services include:

Revenue Cycle Consulting
Transaction Services
IT Services & Products
Document Management
Data & Information Management

3i Infotech employs a rightsourcing business model that strategically utilises both on- and offshore resources to create the ideal mix of on-site, software-as-a-service (SaaS) and outsourced solutions to serve each customer’s unique needs.

Core competencies that 3i Infotech delivers through the CoE include process optimisation, technology implementation, paper-to-electronic modernisation, global expansion, knowledge management, and outsourced, hosted and hybrid services.

“We’re using the Center of Excellence concept to efficiently design and implement end-to-end billing and payment solutions for our customers globally,” said Kathy Hamburger, president of 3i Infotech, North America, and head of the company’s BPO business unit. “This holistic approach breaks down silos and optimizes the complete revenue lifecycle. We’re helping customers accelerate, automate and greatly improve their ability to collect cash.”**

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