Astea International Inc.

Provider Description:

Astea International Inc. develops, markets, and supports service management software solutions worldwide. It licenses its solutions to various companies that sell and service equipment, and/or sell and deliver professional services. The company offers Astea Alliance suite, which consists of series of applications that address lead generation, project quotation, service and billing, and asset retirement services. It integrates and optimizes business processes for campaigns, call center, depot repair, field service, logistics, projects, and sales and order processing; and provides mobile, dynamic scheduling, portals, business intelligence, tools, and services solutions, as well as offers infrastructure tools and services. In addition, the company provides FieldCentrix Enterprise suite, a service management solution that runs on various mobile devices, including handheld computers, laptops and PCs, and pocket PC devices. Further, Astea provides consulting, training, and customer support services to implement its products and integrate with other corporate systems, such as back-office financial and ERP applications. Its solutions are used in various industries, including information technology, medical devices and diagnostic systems, industrial controls and instrumentation, retail systems, office automation, imaging systems, facilities management, telecommunications, and other industries with equipment sales and service requirements. Astea International markets its products through a network of direct and indirect sales and services offices, as well as through value-added resellers, system integrators, sales agents, and original equipment manufacturer partners. The company was formerly known as Applied System Technologies, Inc. and changed its name to Astea International Inc. 1992. The company was founded in 1979 and is headquartered in Horsham, Pennsylvania.