RFP News

Published on Mar 09, 2010

Aternity Inc., the industry’s technology in end user experience management solutions for Global 1000 enterprises, announced that Ministry Health Care, a values-driven health care delivery network of aligned hospitals, clinics and other providers, has selected the Aternity Frontline Performance Intelligence (FPI) Platform for its strategic end user experience management initiatives. With Aternity, Ministry Health Care is monitoring and analysing the performance of its Electronic Health Record (EHR) systems including GE Centricity® EMR and CattailsMD™ EHR.

By transforming every desktop, real or virtual, into a self-monitoring platform that is user-experience aware, the Aternity Frontline Performance Intelligence Platform arms IT and business executives with empirical evidence on how application performance and usage impacts end users’ productivity and how to optimize their technology to improve it. The Aternity FPI platform culls end user performance and usage metrics from mission-critical applications in both real and virtual desktop environments, enabling enterprises to quickly gain the agility required to rapidly address issues before they impact business results. Rapid implementation and integration result in immediate ROI.

“We currently possess the largest patient database in the State of Wisconsin with 2.5 million patients and more than 1,000 clinicians sharing access to those records, and we continue to expand this number as we further grow our EHR initiatives,” said Will Weider, CIO at Ministry Health Care. “Gaining visibility into our end user’s EHR experience is key to achieving solid clinician adoption. That is why we chose Aternity. When we do have end user issues, we can demonstrate progress and not be hindered by a user perception that often trails reality.”

“Adding Ministry Health Care to our marquee client list is something we are extremely proud of,” said Trevor Matz, President and CEO of Aternity. “Ministry continues to push the envelope around delivering excellent patient care, and their EHR monitoring initiative further represents the strategic stake they have made around aligning next-generation technologies to help deliver on this vision.”

Source: Business Wire

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