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News
Osterman: Key Issues Improving Your Messaging Capabilities
ColdSpark,TM a BakBone Software(R) company, announced that Osterman Research Inc. has published Key Issues Improving Your Messaging Capabilities.
The paper highlights the key problems in managing e-mail systems, including compliance, migration, archiving and the cost of managing these capabilities. According to Osterman Research, "Despite the growth in other communication tools, e-mail continues to be the primary choice. For this reason, companies need to find an effective and cost efficient way to handle e-mail automation and deliverability to meet compliance rules and be prepared to manage their e-mail infrastructure."
Osterman Research reports that infrastructure costs continue to increase for many organizations as a result of poor e-mail management solutions. Businesses need a cost-effective, streamlined and easy-to-use solution to help them manage their e-mail infrastructure more efficiently at a lower cost and help them comply with the growing regulations regarding e-mail preservation. In addition, a large proportion of e-mails that are sent by automated systems are never archived, putting an organization at risk of breaking compliance laws.
E-mail management can easily become fragmented and inconsistent, and IT staff members are spending more time than they should to manage the e-mail infrastructure. ColdSpark`s messaging platform provides a centralized point of control and management for global enterprise e-mail and related systems.
"With growing regulatory and legal compliance rules surrounding e-mail and other types of communication, businesses need to deploy an effective e-mail system that cuts costs and allow business to continue as usual," says Scott Brown, senior vice president and general manager, ColdSpark. "We provide solutions to help our users streamline their e-mail process while reducing costs. Especially in this economy, it is important to provide solutions that IT environments can afford to manage their business."
You can read the full report here. *
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