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Aite Group Names M-Com And Fiserv Top Mobile Banking Provider
Aite Group, LLC, an independent research and advisory firm focused on business, technology and regulatory issues and their impact on the financial services industry, has ranked M-Com, the technology behind Fiserv Mobile MoneySM, as a top “triple-play” mobile banking provider.
In a newly released report, Mobile Banking Vendor Evaluation: The Slightly Maturing US Landscape, Aite evaluated 14 different mobile banking providers active in the US across the three technology channels — mobile Internet browser, downloadable application and text messaging. The analyst firm ranked these providers against four main criteria within each channel: breadth of services delivered by vendors per channel; breadth of marketing channels by which the service is promoted; breadth of security made available; and the range of options for core system integration. M-Com tied for first place as a triple play provider in the report and was recognized as one of the most full-featured providers across all three mobile enabling technologies.
“M-Com can be described as a veteran mobile banking provider,” says Nick Holland, senior analyst at Aite Group. “M-Com touts a unique attribute for their service — the ability to enroll via mobile device, branch, ATM or call center, in addition to online. M-Com claims that a Fortune 500 bank using the service saves up to $30 (US dollars) per customer when it drives them from an offline relationship with the bank to a mobile banking relationship.”
In September 2008, M-Com and Fiserv announced their technology partnership under the label Fiserv Mobile Money. Fiserv Mobile Money is the industry`s most complete mobile banking and payments solution, supporting consumers on all three mobile access modes, offering online and offline enrollment capabilities and integrating with core banking, online banking and electronic payments systems. By leveraging the combination of M-Com’s BankAnywhere technology and Fiserv’s technology assets such as online banking, electronic billing and payment, and fraud management tools, Fiserv delivers to financial institutions a complete end-to-end suite of multi-channel financial services.
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