RFP News

Published on Nov 09, 2009

hotel SystemsPro, a Web-based enterprise solutions provider that enable hotel companies to increase market share and revenue through improved property and staff performance, announced the Hilton Garden Inn Lake Buena Vista and the Homewood Suites Lake Buena Vista in Orlando have installed the hotel ServicePro and hotel SalesPro systems. The properties are new-builds operated by Kalsons Hospitality with a combined total of over 260 rooms.

hotel SalesPro is a multi-property ASP sales and catering system with scalable functionality that increases sales effectiveness for hotel chains and independent properties. hotel ServicePro is an economical hotel maintenance solution that preserves property asset value and improves guest service. The system automates the communication, scheduling, tracking and reporting of tasks surrounding best practices, guest requests, safety requirements, preventive maintenance and equipment management.

Tony Keathley, general manager of the Hilton Garden Inn and Homewood Suites properties said, "The current two-property Orlando project is my third new-build opening and after working with hotel ServicePro I can say it is the best tool I have ever used for completing the lengthy checklists required by an opening property. It has the ability to save hundreds of hours and is invaluable in streamlining the new-build opening process."

"The two new Kalsons Hospitality Lake Buena Vista properties are perfectly positioned to leverage hotel SalesPro`s Web-based sales lead database to cross-sell rooms between its properties," said Chip Carroll, president of hotel SystemsPro. "hotel SalesPro enables operators with multiple properties carrying different flags to develop and pursue company leads that generate revenue for all their properties. This is a valuable advantage over sales systems that are limited to a single chain and where the chain owns the leads for all its properties."

The Hilton Garden Inn Lake Buena Vista and Homewood Suites Lake Buena Vista will also use the Web-based hotel SalesPro system to automate group convention sales for the hotels` group convention sales activities. The properties offer video phones and video messaging, business centers, multi-lingual staffs, concierge desk, fitness centers and other amenities and services.

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