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IBM Japan Signs 9 Year Strategic Outsourcing Contract With Chugoku Bank
Published on Nov 10, 2009

IBM announced a nine-year strategic outsourcing agreement with Chugoku Bank, a major Japanese regional bank.

As part of the agreement, IBM will manage operations and maintenance of Chugoku Bank`s information technology (IT) systems, including host computer and servers. A primary goal of the IT services provided by IBM is to enable the bank to enhance client experiences with secure and stable services for customers. At the same time, IBM will optimize business efficiencies for Chugoku Bank by stabilizing and streamlining the IT systems and reducing IT costs for the bank.

IBM will introduce best practices and enhance governance of Chugoku Bank based on its broad experiences in operating and managing business processes and information systems.

The contract was signed in October 2009.***


Mandate details
Provider IBM
Client Chugoku Bank
Mandate value Undisclosed


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